Information we can acquire from the user
Through cookies you can acquire and process the following information concerning the user:
- information (such as name, e-mail address, postal address and telephone number) provided by the user when filling out forms on the Website, such as when registering on the Website, signing up for a service, uploading or sending material via the Site requires information or participate in a contest or promotion sponsored by us;
- login data and password associated with access to your account
- the data of all the transactions carried out by the user through the Website
- communications sent by the user, for example to report a problem or to send questions, doubts or comments regarding the Site or its content
- information from surveys that we may, from time to time, publish on the Site for research purposes, if the user chooses to answer or participate in it.
The user is not obligated to provide the above information, however, if he chooses not to provide the requested information, we may not be able to offer certain services.
From time to time we may conduct presentation programs or similar initiatives, such as the “Tell a Friend” program, in which we invite you to provide us with contact details of people known to him who may be interested in our products or services. We will use such contact data exclusively for the purposes of the initiative in question (and not for general marketing purposes). By providing us with the details of such persons, you confirm that you have permission to do so and do not provide us with data from people who have not given their consent to do so. In the message that will be sent to these people we reserve the right to identify you as the person who presented them to us.
When the user visits the Site, we may automatically acquire additional information about him, such as the type of Internet browser he / she uses, the website from which he / she came to our Site and his / her IP address (the unique address that identifies your computer on the Internet), which is automatically recognized by our web server. You may not be identified by this information that is used solely to help us provide an effective service on the Site and to collect general demographic data for use in aggregate form. No personally identifiable information regarding the client other than those provided by him will be acquired (for example by e-mail or by filling out one of our online forms).
We use technologies such as “cookies” to capture information and store user preferences online. Cookies are small text files sent from a web server to a web browser, which allow the server to uniquely identify the browser on each page. The user can disable cookies at any time in the system settings of his browser and delete existing cookies. On our site we use the following cookie categories.
- CATEGORY 1: STRICTLY NECESSARY COOKIES
These cookies are essential in order to allow the user to move within the site and use its features. Without these cookies, it is not possible to provide the services requested by the user, such as to remember their access data or items in the cart.
- CATEGORY 2: PERFORMANCE COOKIES
These cookies allow you to acquire anonymous information about the way in which people use our site. For example, we use Google Analytics cookies to help us understand how customers arrive on our site, browse within or use it and to highlight the areas where we could make improvements, including browsing, buying experience and marketing campaigns. The information stored by these cookies never include personal details from which it is possible to establish the individual identity of the user.
- CATEGORY 3: FUNCTIONALITY COOKIES
These cookies remember the choices made by the user, such as the country from which visits our site, the language and the search parameters, including size / size, color or product line. They can therefore be used to provide the user with a more appropriate experience for their selections and to make their visits to the Site more personalized and enjoyable. The data acquired from these cookies can be anonymous and do not allow tracking of the user’s browsing activity on other websites.
- CATEGORY 4: TARGETING COOKIES OR ADVERTISING COOKIES
These cookies acquire information on the user’s browsing habits in order to make advertising more relevant to him and his interests. They are also used to limit the number of times the user views an advertisement and to evaluate the effectiveness of the advertising campaign. Cookies are generally installed by third-party advertising networks. Cookies store websites visited by the user and such information is shared with third parties, such as advertisers. For example, we use third-party companies to offer you more personalized ads when you visit other websites.
- CATEGORY 5: SOCIAL MEDIA COOKIES
To disable the traceability of Google Analytics on all websites, you must visit the browser add-on to disable Google Analytics.
If the user wishes to disable other third-party cookies related to behavioral advertising, he must visit www.youronlinechoices.eu. The deactivation of these cookies does not mean that the user will no longer receive online advertising, but only that the company or companies whose cookies have been deactivated will no longer publish personalized ads based on the user’s preferences and usage patterns. To get more information about cookies you can always consult the site of the privacy guarantor. We (and other third parties acting on our behalf) will be able to automatically track and acquire information on IP address, domain service, country location, time zone, language, type of computer and web browser in use and the pages visited by the user (also through the use of web beacons and other similar technologies). If you access our site via your mobile device, we may also collect information about your mobile service provider and your mobile device. We will use this data to be able to administer and improve our system, analyze trends, track user movements, collect mass demographic information for use in aggregate form and detect suspicious or fraudulent transactions. If such automated processes refuse the transaction of the user considering it suspicious or fraudulent, the user can contact us and ask us to reconsider the decision within 21 days of receipt of such notification. It is likely that we will use very similar criteria to examine the transaction in person, so there is no guarantee that this decision will be different.
FRANICO, the data controller, informs its customers and users, in accordance with the provisions of Article 13 of the General Data Protection Regulation UE 2016/679, of the possibility of exercising the rights in a simple way provided for by the current legislation on the protection of any information referable to them.
In particular, it makes known that, as the data controller, he is aware of the data entered by the user in the appropriate fields to perform the registration or to request the subscription to the newsletter, for which a suitable separate brief information is made.
In the broader perspective of the contractual relationship between the parties, it is also aware of all the data necessary for completing the order and therefore for the completion of the synallagma and for the management of the related tax and tax obligations.
Consequently, the legal bases that make lawful the processing of such data and those used in the pre-contractual phase are the purchase contract stipulated between the parties and the legislative provisions applicable to the case in point.
Likewise, the purposes of data processing are respectively the refinement of the registration to the site, the subscription to the newsletter and the conclusion of the contractual relationship.
Customer data will only be stored if and as long as they are needed or as long as they will be retained for specific legislative provision.
For some specific types of data, for example those collected through cookies, please refer to the related policy, available on the website.
The data provided by the interested party, to the extent that they are necessary for the conclusion of the contractual obligation, may be transferred to third-country sites, subject to verification of the existence of an adequacy decision or, in the case of transfers referred to Article 46 or 47, or the second paragraph of Article 49, with appropriate or appropriate safeguards.
The data provided at the time of registration are used only for the purpose of allowing the user to improve the contractual relationship through the site. Should the holder recognize the need to use the data for a different purpose, for example for advertising purposes, he will take care to ask for a free, specific, detailed and informed consent.
The interested parties, in accordance with the GDPR UE 2016/679, have in any case the right to access their data, to request rectification, updating, portability or cancellation, without prejudice to the limitations imposed by the contract or by the law in force. relation to the exercise of these rights; they also have the right to oppose the processing or to request its limitation and to file a complaint with the supervisory authority.
The data controller declares that he is processing the data of the subjects with whom he has contractual relationships in compliance with the requirements of GDPR UE 2016/679 and in particular article 32, guaranteeing to hire, following the correct and complete execution of an data protection impact assessment, appropriate measures to the risk that the treatment can exercise on the rights and freedoms of the people.
The revision of these measures takes place every time (for example, when new technological solutions are introduced) the data controller sees the necessity or the opportunity. For this purpose, the data controller declares that he will be able to publish the results of this evaluation on the site, together with his own personal data protection policy.
Finally, the data processor informs that, in case of data breach or loss, he is required to inform the supervisory authority and, where applicable, also the customer.
For more information on the specific processing of data entered during navigation, for example those related to credit cards for the execution of the payment, please also refer to the site’s cookies policy, which contains all the measures taken to protect customer data, and to the terms and conditions section.
For the exercise of all rights relating to the protection of personal data, the interested party can directly contact the data controller by sending an e-mail to firstname.lastname@example.org